Frequently Asked Questions
•What are the recommended environmental conditions for storing thermal paper?
Store thermal paper in a cool, dry place away from direct sunlight and heat sources. Ideal temperature is between 15-25°C (59-77°F) and relative humidity between 40-60%.
•How often should the paper path of the Tiba SW-30 be cleaned?
Clean the paper path at least once a month or more frequently if the printer is used in a dusty environment or experiences frequent paper jams.
•What type of cleaning solution is safe to use on the printer's exterior?
Use a slightly damp, lint-free cloth to wipe down the exterior of the printer. Avoid using harsh chemicals or abrasive cleaners.