Technical analysis of Star Micronics TSP143III printer resets during receipt printing. Focus on voltage, ESD, and cable issues. Non-invasive solutions provided.
Check the driver version in the operating system's device manager.
Using a surge protector can prevent voltage spikes.
If it is specific ones, that is a programming problem.
Printer resets can stem from voltage drops, electrostatic discharge (ESD), or data transmission errors. The inclusion of transaction IDs may increase data volume or trigger specific code paths that exacerbate these issues. Signal attenuation or noise on the data or power lines can also cause malfunctions. Baud-rate mismatches can cause reset.
The Star Micronics TSP143III printer resets unexpectedly during or immediately after printing receipts, particularly when transaction IDs are included.
Potential hazards include electric shock from damaged power cables and ESD damage to the printer's internal components. Avoid touching exposed electrical contacts. Ensure the printer is disconnected from the power source before cleaning. No Lockout/Tagout (LOTO) procedures are required; follow Safe Handling by unplugging the device.
Regularly clean the printer's exterior with a dry, antistatic cloth to minimize dust accumulation and ESD risk.,Implement cable management to prevent strain on power and data connections.,Ensure the printer is connected to a dedicated and surge-protected power outlet.,Periodically check for and install the latest printer driver and firmware updates.
Try printing a self-test page (usually accessed by holding a button while powering on) to determine if the issue is hardware or software related. If the self-test fails, the problem is likely hardware. Use a USB isolator to eliminate ground loop interference if a serial connection isn't an option.