Troubleshooting slow internet speeds after a Rogers outage. Diagnostics cover cable line integrity, signal strength, Wi-Fi congestion, and power strip overload.
This helps identify known issues with specific hardware.
This allows comparison with actual speeds received.
Helps correlate with potential network events or hardware failures.
Cable internet relies on radio frequency (RF) signals transmitted over coaxial cable. Signal attenuation (loss of signal strength) increases with cable length and can be exacerbated by damaged or improperly terminated connectors. LTE bands are not directly applicable to cable internet, but Wi-Fi congestion on 2.4GHz and 5GHz bands within the home network can impact perceived internet speed. SNR (Signal-to-Noise Ratio) degradation can occur due to interference on the cable line. Port forwarding (443, 8000) is relevant for specific applications but doesn't directly cause general slowness.
Observed slow internet speeds following a reported Rogers network outage. User reports a degradation in download and upload speeds, impacting browsing, streaming, and online applications.
Ensure hands are dry when handling electrical equipment. Avoid touching any frayed or damaged cables. Do not attempt to repair damaged cables yourself; contact a qualified technician. Unplug the modem and router before inspecting or adjusting cable connections.
Regularly inspect coaxial cable connections for tightness and corrosion.,Ensure adequate ventilation around the modem and router to prevent overheating.,Use a surge protector to protect the modem and router from power surges.,Keep the modem and router firmware updated to the latest versions.,Periodically check Wi-Fi channel congestion and adjust settings as needed.,Avoid overloading power strips and distribute devices across multiple outlets.
Check the Rogers website or mobile app for any reported service outages in your area. Sometimes, the reported outage timeframe is inaccurate. A factory reset of the Rogers modem (if user has admin rights) can resolve some configuration issues, but note that this will erase any custom settings.