Frequently Asked Questions
•What is the part number of the configuration file being used?
Locate the part number from the software download page or the configuration utility.
•Has the reader experienced any recent power outages or surges?
Check logs for power events and environmental monitoring data if available.
•What is the firmware version currently installed on the Presto reader?
The firmware version will typically be displayed during the power-on self-test (POST) or accessible via the configuration utility.