Frequently Asked Questions
•What are the indicators of a successful factory reset?
The device will typically display a progress bar or confirmation message during the reset process. After completion, the device will reboot to its initial setup screen, prompting for language selection and initial configuration.
•How does a failed firmware update affect the factory reset?
A failed firmware update can corrupt the bootloader or operating system, preventing access to the standard factory reset procedure. It may also cause the device to become unresponsive or enter a boot loop.
•What security measures are in place to prevent unauthorized factory resets?
Pax devices employ various security measures, including encrypted storage, secure boot processes, and anti-tamper mechanisms. Attempts to bypass these measures may result in permanent device damage or data loss. A failed reset can also trigger tamper alarms for PCI compliance.