Troubleshooting frequent reboots on an Indigo LPR camera in a commercial kiosk setting. Includes diagnostics, solutions, and safety advice.
This is needed to remotely connect to the camera and test its network connection.
This helps determine if the power supply is providing the correct voltage.
Knowing the current firmware version is critical for identifying outdated firmware that may require updates.
LPR cameras rely on stable power and network connectivity. Voltage fluctuations, power supply degradation, or network interruptions (packet loss, latency) can trigger reboots. Electrostatic discharge (ESD) can also cause temporary malfunctions. Signal attenuation on the network cable may also interrupt communication, forcing the camera to reset. The card terminal's PCI-PTS security system logs all power events; if the power supply is faulty, the system will prevent booting after multiple attempts.
The Indigo LPR camera is experiencing frequent and unexpected reboots. The frequency of reboots is not specified.
Ensure the power source is disconnected before inspecting or handling any cables. Avoid touching any internal components. Protect from electrostatic discharge (ESD) by using a grounding wrist strap when handling electronic components. The card terminal has anti-tamper mechanisms. Do not attempt to open the enclosure; doing so will trigger these mechanisms and render the device unusable.
Regularly inspect all cables for damage and ensure they are securely connected. Clean the camera's lens and housing to prevent dust buildup. Ensure adequate ventilation to prevent overheating. Schedule routine firmware updates as recommended by the manufacturer. Implement proper cable management to minimize strain on connectors.
If the camera is powered via Power over Ethernet (PoE), test with a different PoE port or a known good PoE injector. Inspect the RJ45 connector on the camera and the network cable for bent or corroded pins. A marginal PoE connection can cause intermittent reboots. Use a network cable tester to verify the integrity of the network cable.