Frequently Asked Questions
•What are the specific environmental conditions (lighting, temperature, humidity) where the camera is installed?
Details on the environmental conditions can help narrow down potential causes related to component degradation or interference.
•Has the camera been exposed to any physical impact or vibration?
Physical damage can affect the image sensor or internal components.
•Can you provide a sample image showing the colour distortion?
A sample image can help identify the type and severity of the distortion.