Diagnostic report for Impark Reef app reservation modification restrictions. Includes cause analysis, solutions, and safety protocols for commercial kiosk environments.
This helps pinpoint the nature of the issue and guide troubleshooting.
Recent changes might introduce new bugs or compatibility issues.
Intermittent connectivity can disrupt API communication and cause failures.
The application relies on TLS/SSL for secure communication with the Impark server. JSON payloads are exchanged via API endpoints for reservation management. Token-based authentication (e.g., JWT) verifies user identity and authorization. DNS resolution is crucial for connecting to the correct server endpoint. Cached data on the kiosk could be causing conflicts. Poor internet connectivity could lead to incomplete data transmission.
Ensure the kiosk power is properly connected to a grounded outlet. In case of a system freeze, perform a soft reboot via the software interface. Do not attempt to open or tamper with the kiosk hardware. Avoid operating the kiosk in extreme weather conditions (below -40C) where performance may be impacted. Safe Handling: Unplug the kiosk power adapter when performing cleaning operations using a dry surface.
If modification restrictions persist, attempt to access the Impark Reef website directly through the kiosk's browser and modify the reservation from there. This can help determine if the issue is specific to the application or a broader account-related problem. Check the browser's developer console for any API error messages during the process.