Frequently Asked Questions
•What are the exact specifications (brand, model, power requirements) of the new video card?
Crucial for determining compatibility and power requirements.
•Has the system BIOS/UEFI been updated recently? If so, to what version?
A recent BIOS update might be the cause of incompatibility.
•What is the wattage of the power supply currently installed in the HP RP9?
Insufficient wattage can cause the video card to not be recognized or function correctly.