Honeywell Xenon 1900: Custom Barcode Symbology Support... | terminalfaults.org

Technical Background:

The Honeywell Xenon 1900 utilizes a multi-interface decoder capable of interpreting various barcode symbologies. Custom symbology support relies on firmware configuration and the scanner's ability to process specific data encoding formats. Signal integrity between the scanner and the host system (card terminal) is crucial for proper data transmission. Incorrect configuration or firmware limitations can lead to failed custom symbology recognition.

Symptoms:

The question is whether the Honeywell Xenon 1900 scanner supports custom barcode symbologies. No fault reported.

Possible Causes:

Incorrect scanner configuration settings preventing recognition of the custom symbology.
Outdated scanner firmware lacking support for the desired symbology.
Signal attenuation in the USB or serial cable due to damage or excessive length.
Electrostatic discharge (ESD) damage affecting the scanner's decoder circuitry.
Incompatible symbology parameters set within the host system (card terminal).
Software conflicts between the scanner driver and other installed applications on the host system.

Solution:

1

Verify the scanner's configuration settings using the Honeywell configuration software (e.g., EZConfig for Scanning). Ensure the custom symbology is enabled.
2

Check the scanner's firmware version. Update to the latest version available from the Honeywell website.
3

Inspect the scanner cable for any signs of physical damage, such as cuts or kinks. Replace the cable if necessary.
4

Test the scanner with a known working barcode of the custom symbology. This confirms proper configuration.
5

Confirm that the host system (card terminal) is configured to accept and process data from the custom symbology. Consult the card terminal's documentation.
6

If using a USB connection, try a different USB port to rule out port-specific issues. Consider a powered USB hub to ensure adequate power delivery.
7

Ensure the configuration barcode being scanned to enable the symbology is generated correctly and has not been corrupted.

Safety Warning:

Safe Handling: Always disconnect the scanner from the card terminal before performing any cleaning or maintenance procedures. Avoid using excessive force when connecting or disconnecting cables. Potential Hazard: Electrostatic discharge can damage the scanner's electronic components. Take precautions to minimize ESD risk, especially during dry weather. Do NOT attempt to open the scanner's housing; this may void the warranty and potentially damage the device.

Prevention:

Regularly clean the scanner window with a soft, lint-free cloth to maintain optimal scan performance. Avoid abrasive cleaners.,Ensure the scanner cable is properly connected and free from strain. Use cable ties or management systems to prevent damage.,Implement ESD control measures, such as anti-static mats, especially in dry environments.,Periodically check for firmware updates and apply them promptly.,Avoid exposing the scanner to extreme temperatures or humidity.,Train staff on proper scanner handling procedures to prevent accidental damage.

Expert Tip:

The Xenon 1900 series can often be quickly reset to factory defaults using a specific configuration barcode available in the user manual. This can resolve configuration issues without requiring a full firmware re-flash. Consult the Honeywell Xenon 1900 documentation for details on generating configuration barcodes for custom symbologies; the proper syntax is critical for success. Try scanning a 'Reset to Defaults' configuration barcode followed by the custom symbology enable barcode.

Frequently Asked Questions

•What is the latest firmware version for the Honeywell Xenon 1900?

Refer to the Honeywell website or support documentation for the most current firmware version.

•Where can I find the EZConfig for Scanning software?

The EZConfig for Scanning software is available for download from the Honeywell website.

•What are the recommended cleaning solutions for the Xenon 1900 scanner window?

Use a soft, lint-free cloth dampened with isopropyl alcohol. Avoid abrasive cleaners or solvents.

Honeywell Xenon 1900: Custom Barcode Symbology Support and Diagnostic Report

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

•What is the latest firmware version for the Honeywell Xenon 1900?

•Where can I find the EZConfig for Scanning software?

•What are the recommended cleaning solutions for the Xenon 1900 scanner window?

Related questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: