Frequently Asked Questions
•Is the error consistently reproducible, or does it occur sporadically?
Sporadic errors suggest intermittent hardware or software issues. Consistent errors point to a specific data pattern or configuration problem.
•Does the error occur with all card types, or only specific types (e.g., Visa, Mastercard, Amex)?
Card-specific errors indicate potential issues with card reader compatibility or data parsing logic.
•What are the contents of the system log files around the time the error occurs?
Log files provide valuable clues about the cause of the error, including the specific method and argument that triggered the exception.