Diagnostic report for FlashParking Cloud Portal displaying incorrect rates. Focus: Rate table synchronization, API errors, and cache invalidation.
TLS 1.2 or higher is recommended for security compliance.
Consistent 200 OK responses indicate successful retrieval. Non-200 codes require investigation.
Static configuration may improve reliability in environments with unstable network connectivity.
The Cloud Portal relies on TLS/SSL for secure communication with the rate server. Rate information is typically transmitted as JSON data via API endpoints. API response codes (200, 400, 500) indicate success or failure of data retrieval. Inconsistent data between the server and the portal suggests potential issues with cache invalidation, DNS resolution, or token authentication.
The FlashParking Cloud Portal displays incorrect parking rates at the commercial kiosk. The displayed rates do not match expected values.
The commercial kiosk operates in an unattended public environment. Ensure the kiosk enclosure is securely mounted to prevent vandalism. While performing any software updates or maintenance, ensure the kiosk is placed in a safe state to prevent unauthorized access or use. Environmental conditions may affect the performance of the kiosk. Ensure kiosk is rated to operate in temperatures as low as -40C and is protected from moisture and dust ingress.
Implement a robust monitoring system to track rate discrepancies and API performance. Regularly audit and update rate tables on the central server. Establish a scheduled process for clearing DNS cache and refreshing authentication tokens on the kiosks. Test rate updates in a staging environment before deploying to production.
Utilize a network packet capture tool (e.g., Wireshark) on a test kiosk to analyze the API traffic and identify potential data inconsistencies. Examining the TLS handshake can help in isolating network connectivity problems. The data payload can highlight discrepancies in JSON data.