Frequently Asked Questions
•What is the voltage and amperage rating of the power adapter currently in use?
Record the values listed on the power adapter's label.
•Does the high-pitched whine occur only during battery charging, or also when the printer is running on battery power?
Note if the sound is present during battery operation.
•Are there any other electronic devices nearby that could be contributing to electromagnetic interference?
List any nearby devices like radios, monitors, or other printers.