Technical guide for configuring CPI MEI Cashflow 7000 audit reports in unattended kiosks. Troubleshooting and maintenance for optimal performance.
Typically 9600 bps, 8 data bits, no parity, 1 stop bit.
The MEI Config Tool can be downloaded from the CPI website or through their technical support channel.
The EEPROM type varies depending on the specific model and revision. Consult the MEI Cashflow 7000 technical documentation for details.
The MEI Cashflow 7000 utilizes a serial interface (RS-232 or USB) for communication and configuration. Audit report data is stored in non-volatile memory (EEPROM) within the validator. Configuration settings are accessed through a proprietary protocol, often using binary commands or a text-based interface. Data transmission baud rate and parity settings must be correctly configured for proper communication. Configuration corruption can occur due to power fluctuations or firmware errors.
Failure to generate or retrieve audit reports from the CPI MEI Cashflow 7000 bill validator. Configuration settings inaccessible or displaying incorrect values.
The MEI Cashflow 7000 operates on 24V DC. Always disconnect the power supply before performing any maintenance or troubleshooting. Ensure the device is properly grounded to prevent electrostatic discharge (ESD) damage. Extreme weather, specifically -40C can cause mechanical components to seize. Ensure the kiosk enclosure provides adequate temperature control.
Regularly back up the validator's configuration data to a secure location.,Ensure the validator is powered by a stable power supply with surge protection.,Inspect communication cables periodically for damage or wear.,Keep the configuration software updated to the latest version.,Implement a preventative maintenance schedule to clean the validator and check for any mechanical issues.
If the configuration software fails to connect, try cycling the validator's power supply. Sometimes, the validator's communication port may become unresponsive and require a power cycle to reset. Also, ensure that no other software is conflicting with the serial port communication. Check the Windows Device Manager for any errors related to the COM port.