Diagnosing Clover terminal clock resets after payment app crashes. Check power, app integrity, and external interference. Non-invasive troubleshooting guide.
Knowing the OS version helps determine if an update is necessary.
Conflicting applications could be a factor.
Physical damage can cause internal hardware faults.
Clock resets indicate a loss of power or a critical software error forcing a system reboot. This may be due to voltage dips, application faults causing kernel panics, or corrupted system files related to timekeeping. EMV chip communication errors can also trigger unstable states. The Real-Time Clock (RTC) on the mainboard may lose power due to a failing capacitor or battery. The application crash may also be a symptom of memory corruption.
Internal clock resets on the Clover device following a Scotiabank payment application crash.
Potential hazards include electric shock from damaged power cables and ESD damage to the device's internal components. Always unplug the device before inspecting cables. Avoid operating the device in excessively dry environments, especially during winter months, to minimize ESD risk. Never attempt to open the device casing due to the risk of triggering anti-tamper mechanisms.
1. Use a dedicated power outlet for the Clover device.,2. Ensure the power cable is not strained or bent excessively.,3. Regularly clean the touchscreen with a lint-free cloth to prevent static buildup.,4. Keep the device away from sources of strong electromagnetic fields.,5. Periodically check for and install software updates.,6. Consider using a surge protector to protect the device from power surges.
Try clearing the application cache for the Scotiabank payment app within the Clover settings. A corrupted cache can sometimes cause unexpected crashes. Also, a long press of the power button (approx. 30 seconds) can sometimes force a hard reset, which can resolve software-related lockups without data loss.