Troubleshoot Clover printer jams after Scotiabank app crashes. Check paper path, cable connections, software conflicts, and power supply.
Thermal receipt paper. Ensure correct weight and size.
Inspect both ends of the USB or serial cable for damage and secure connection.
Try a generic print job from the Clover OS to isolate app-specific issues.
Printer mechanisms rely on precise timing and sensor feedback. Application crashes can interrupt communication, leading to incomplete print jobs and paper misfeeds. Voltage fluctuations or transient ESD events can also affect printer motor control and sensor readings. Baud-rate mismatches or data corruption during transmission between the terminal and printer may result in errors.
Regularly clean the printer rollers with a lint-free cloth. Ensure proper cable management to prevent strain and damage to the connectors. Use a surge protector to protect the Clover terminal and printer from power surges. Implement an ESD prevention program, especially during dry winter months. Avoid placing the printer near sources of electromagnetic interference.
Sometimes, a specific combination of keys pressed during printer power-up can initiate a self-test or calibration routine. Consult the Clover printer manual or online resources for specific instructions on how to perform this procedure. Consider using a USB isolator between the terminal and printer to mitigate ESD issues.