Diagnosing frequent Clover printer jams post-Scotiabank app crash. Focus on paper path, firmware, voltage fluctuations, and ESD. Safe, non-invasive fixes.
Check paper packaging for GSM rating. Should match Clover documentation.
Direct connection is preferable. Power strips can introduce voltage variations.
Note any error codes for further investigation.
Printer paper feed mechanisms rely on stepper motors controlled by firmware. Voltage fluctuations or ESD events can disrupt the motor control signals and cause misfeeds. Software crashes may leave the printer in an undefined state, also leading to jams. Data corruption during print jobs might trigger the error.
Regularly clean the printer's paper path and external surfaces.,Use only the recommended paper type and weight.,Ensure the printer is connected to a stable power source.,Keep the area around the printer free of clutter and debris.,Periodically check for and install printer firmware updates.,Use a surge protector to protect the printer from voltage fluctuations.,Implement ESD control measures, especially during dry seasons (e.g., humidifier, anti-static mats).
If the printer consistently jams after specific print jobs, try printing a test page from the Clover terminal to isolate whether the issue is related to the app data or the printer hardware. A ferrite choke on the printer power cable may reduce EMI from external sources.